Refund and Returns Policy

Refund and Returns Policy

Return Policy

We offer refund / exchange within first 5 days from the date of your purchase. If 5 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare@bhumikaherbals.com and send your item to: Bhumika Products, Opp. Fire Station, Pazhankav, Kozhikode, Kerala, IN

Refund Policy

1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you’re return is approved, then your refund will be processed in the form of Credit Note. You can use the same amount of Credit Note in your future purchases.

2. If a customer refuses to accept a shipment, we reserve the right to deduct applicable shipping charges from the refund. This deduction covers the cost of shipping and handling incurred for the initial delivery attempt.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, at first check your bank account.
Then contact your debit/credit card, Wallet provider, it may take some time before your refund is officially posted.
Next connect with your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@bhumikaherbals.com

Free Delivery on Orders above Rs 499

(COD Available)

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